Contacts

HOA MANAGEMENT

Please contact our 24/7 customer care center at (210) 829-7202 for general questions regarding the Association or contact the department you may need below: 

FirstService Residential

Marisela Delgado – Community Manager

3424 Paesanos Parkway Ste. 100
Shavano Park, TX 78231

(210) 829-7202 OFFICE

(210) 829-5207 FAX

Assistant for all General Questions During Business Hours:

Email: CAsatx@fsresidential.com

For Account Balances Inquiries or Payment Plans:

Account Receivable

Email: ARsatx@fsresidential.com

For Improvement Requests and Status:

Architectural Department

Email: ACCsatx@fsresidential.com

For Pool Gate Key Cards:

Gate Department

Email: GATESsatx@fsresidential.com

Amenity Reservations (Clubhouse & Pool):

Email:  SAReservations@fsresidential.com

For Closing Information:

Resales Department

Email: RESALESsatx@fsresidential.com

FIRE & POLICE

ALL EMERGENCY SERVICES MAY BE REACHED BY DIALING 911

Fire Protection & Rescue:

Non-emergency situations, call (210) 207-7744

Police:

Non-emergency situations, call 210-207-SAPD (7273)

Fireworks Hotline (210) 207-0202

SAPD NORTH SUBSTATION

SAFFE Office (210) 207-8350

13030 Jones Maltsberger Rd, San Antonio, TX 78247

PERMITS

Building Permits (210) 207-1111

Garage Sale Permits, call 3-1-1

Burn Ban Permits (210) 335-0300

DISTRICT 10 CITY COUNCIL

The Oak Ridge Village community is located within the city limits of San
Antonio and is part of District 10. Visit the District 10 web site for
more information on our current councilman and events at www.sanantonio.gov/council/d10